Privacy Policy
TECHNOLOGY PILOT INFORMATION INNOVATION LIMITED ("we", "us", "our") is committed to protecting your personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) ("PDPO") and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our international fashion e-commerce website ("Website").
1. Definition of Personal Data
"Personal Data" means any data relating to an identifiable individual, including but not limited to your name, contact information (email address, phone number, delivery address), payment details, browsing history, and device information (IP address, browser type).
2. Collection of Personal Data
We may collect the following Personal Data when you use our Website:
- Contact information (name, email, phone number, delivery address) for order processing and delivery
- Payment details (credit card information, payment account) to complete transactions
- Website usage data (pages visited, browsing history, IP address) via cookies
- Preferences (size, style preferences) to provide personalized services
Provision of mandatory Personal Data is required to access our services. Failure to provide such data may result in inability to complete orders or use our services.
3. Purpose of Data Use
We use your Personal Data only for the following legitimate purposes:
- Process and fulfill orders (including delivery and after-sales service)
- Respond to inquiries, complaints, and support requests
- Send marketing communications (with your explicit consent)
- Improve Website functionality and personalize user experience
- Conduct statistical analysis to enhance product and service quality
- Ensure Website security and prevent fraudulent activities
4. Disclosure of Personal Data
We will not sell, rent, or trade your Personal Data to third parties without your consent. We may disclose your data in the following circumstances:
- To authorized third-party service providers (e.g., logistics companies, payment gateways) assisting our services
- To legal authorities or regulatory bodies as required by law
- To protect our legal rights and property
Third-party service providers are bound by confidentiality obligations and may only use data for specified purposes.
5. Cross-Border Data Transfer
As an international fashion platform, we may transfer your Personal Data to overseas locations (e.g., for order fulfillment). We ensure such transfers comply with the PDPO by implementing adequate protection measures, including signing data processing agreements with overseas partners.
6. Data Security
We implement industry-standard security measures (e.g., SSL encryption, access control, regular security audits) to protect your Personal Data from unauthorized access, disclosure, or modification. Despite these measures, no data transmission over the internet is 100% secure, and we shall not be liable for any unauthorized access beyond our reasonable control.
7. Your Rights
Under the PDPO, you have the right to:
- Access, correct, or delete your Personal Data
- Withdraw consent for marketing communications at any time
- Request cessation of data transfer to third parties
To exercise these rights, please contact us via the details below. We may charge a reasonable fee and require identity verification. We will respond within 40 days of receiving your request.
8. Cookies Policy
We use cookies to track Website usage, improve functionality, and personalize content. You may disable cookies via your browser settings, but this may affect Website performance.
9. Policy Updates
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date. Your continued use of the Website constitutes acceptance of the updated policy.
10. Contact Us
For inquiries about this Privacy Policy or your Personal Data, please contact:
Email: support@ashleystewartplus.com
Tel: +852 6697 7247
This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region. In case of any discrepancy between the English and Chinese versions (if provided), the English version shall prevail.