Terms of Service

These Terms of Service ("Terms") govern your access to and use of the international fashion e-commerce website ("Website") operated by TECHNOLOGY PILOT INFORMATION INNOVATION LIMITED ("we", "us", "our"). By accessing, browsing, or using the Website (including placing orders), you ("you", "User") agree to be legally bound by these Terms and our Privacy Policy, Return & Refund Policy, and Shipping Policy (collectively, "Agreements"). If you do not agree to these Agreements, please immediately cease using the Website.

1. Eligibility & Account Responsibility

You must be at least 18 years of age, or have the legal consent of a parent or guardian, to use the Website and place orders. By using the Website, you warrant that:

  • You have the legal capacity to enter into these Terms (e.g., not a minor without guardian consent).
  • All information you provide (e.g., contact details, payment information) is accurate, complete, and up-to-date.
  • You will maintain the confidentiality of your account credentials (if applicable) and be solely responsible for all activities conducted under your account.

2. Website Use & Restrictions

You agree to use the Website only for lawful purposes and in compliance with all applicable laws (including Hong Kong and your local jurisdiction). You shall not:

  • Modify, hack, or disrupt the Website’s functionality, security, or servers.
  • Use automated tools (e.g., bots, crawlers) to scrape content, manipulate orders, or bypass security measures.
  • Upload or transmit malicious software, harmful content, or material that infringes on third-party rights (e.g., copyright, trademark).
  • Impersonate others or use false information to defraud or mislead us or other users.
  • Resell, distribute, or exploit Website content (e.g., product images, descriptions) without our prior written consent.

3. Product Information & Orders

  • Accuracy of Information: We strive to provide accurate product descriptions, images, pricing, and stock levels. However, we do not warrant absolute accuracy. We reserve the right to correct errors (e.g., pricing mistakes, stock discrepancies) and cancel or refuse orders if necessary (e.g., out-of-stock items, suspicious transactions).
  • Order Confirmation: An order is not confirmed until we send a formal payment confirmation email. Submission of an order request does not constitute a binding contract until we accept it.
  • Product Availability: All orders are subject to product availability. If an ordered item is unavailable after confirmation, we will notify you promptly and offer a refund or alternative product (if applicable).

4. Intellectual Property Rights

All content on the Website (including logos, product designs, images, text, trademarks, and software) is owned by us or our licensors and protected by Hong Kong and international intellectual property laws (e.g., copyright, trademark law). You are granted a limited, non-transferable, non-exclusive license to use the Website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or use any content without our explicit written permission.

5. Limitation of Liability

To the maximum extent permitted by Hong Kong law:

  • We shall not be liable for indirect, incidental, consequential, or special damages (e.g., loss of profit, business interruption, reputational damage) arising from your use of the Website or purchase of products.
  • Our total liability for direct damages (e.g., defective products) shall not exceed the total amount paid for the relevant order.
  • We are not liable for damages caused by factors beyond our reasonable control (e.g., customs delays, natural disasters, third-party service failures).

This limitation does not apply to damages caused by our gross negligence, willful misconduct, or breach of statutory obligations (e.g., under the Trade Descriptions Ordinance).

6. Termination

We may terminate or suspend your access to the Website at any time, without prior notice or liability, if you breach these Terms (e.g., fraudulent activity, infringement of intellectual property). Upon termination, your right to use the Website and your account (if applicable) shall cease immediately. We reserve the right to terminate the Website’s operation or modify services at any time with reasonable notice.

7. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes, claims, or controversies arising from or in connection with these Terms shall first be resolved through amicable negotiation between you and us. If negotiation fails, the dispute shall be submitted to the courts of the HKSAR for exclusive jurisdiction.

8. Changes to These Terms

We may update these Terms from time to time to reflect legal changes or business adjustments. The updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the Website after the update constitutes your acceptance of the new Terms. We recommend reviewing these Terms periodically.

9. Contact Us

For inquiries, complaints, or clarifications about these Terms, please contact our customer service team:

TECHNOLOGY PILOT INFORMATION INNOVATION LIMITED

RM B297.29/F YAU LEE CTR NO.45 HOI YUEN RD KWUN TONG HONG KONG

Email: support@ashleystewartplus.com

Tel: +852 6697 7247


If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect. No failure or delay by us in enforcing any right shall constitute a waiver of such right.